Cancellation policy

PURCHASE & CANCELLATION POLICY

Last Updated: July 25, 2026

Some items in our store may be offered to you as a subscription. This cancellation policy explains how you can change or cancel these purchases.

SUBSCRIPTIONS

When you purchase a subscription, you'll receive repeat deliveries of Vitalae. These are based on the subscription duration and frequency that you select at checkout.

Your payment details will be stored securely and you'll be charged for each delivery, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription, you can cancel it at any time.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails contain links to manage your subscription directly. You can also contact us at support@getvitalae.com and our team will handle it for you.

Changes you can make to your subscription include updating your shipping address, adjusting your delivery frequency, skipping a shipment, or cancelling entirely.

Cancellation takes effect at the end of your current billing cycle. No refunds are issued for partial billing periods.

See our Refund Policy for more details on returns and refunds.

If you have any questions about your subscription or need help making changes, please contact us:

Email: support@getvitalae.com
Website: getvitalae.com